May 1, 2021
April 26, 2021
I am devoted to Aveda product and Color (along with style products from Baxter of California because Aveda Men’s line is limited.) I have had such trouble finding a good Aveda Colorist (I use a barber for cuts) and after two failed experiences ELSEWHERE I was about to give up. I stumbled on your salon and booked an appt online then followed up with a phone call. Granted I was the only male guest which is fine but it had a different “vibe” than other salons; I wasn’t made to feel like an “intruder” into this salon. My colorist was VERY friendly and polite. She listened to my wants and then I turned it over to her ability. I only had to mention once my allergy where other salons did not listen and used the allergen product anyway. She took great care to remove excess color and was young, upbeat, told me she loved her job (all a great plus.) I bought product AND rebooked my next appt with her already. I did briefly meet your salon manager/owner and she was NOT an uptight witch (that is meant as a huge compliment, although candid) because others have been very rude to me. And nobody gave me any fuss that I will just be a color client and not cut too. The salon was clean and I could get an appt I wanted. If the experience stays like this you have earned yourself a client as long as you are open! It is a bit out of the way but so worth it. Please take all I say as meant, a true compliment. I am hovering around 77k Aveda Points so clearly I am devoted. I look forward to a return. I am also known to tip, well, for excellent service and already changed Aveda.com to list YOU as my salon so you get credit for my orders. THANK YOU THANK YOU THANK YOU!!!!!
Response From Rituals Salon and Spa
April 27, 2021Hi Scott! Thank you so much for the kind review of your experience at Rituals. We are glad you enjoyed your time with Kacie and hope that we are able to continue servicing your hair color needs. If you need anything at all please don’t hesitate to reach out. Thank you, Sarah Hawkins Salon Owner
April 24, 2021
April 23, 2021